WELCOME TO PROHOSTING

Super Fast WordPress Hosting on SSD Servers

Our WordPress Hosting package has a one-click-install from our Control Panel to get you up and running in no time.
All our WordPress servers run on SSD drives for maximum performance.

From

R199.00 p/m

Unlimited SSD Storage | Unlimited Bandwidth

We make sure your website is fast, secure & always up – so your visitors & search engines trust you.

Our unlimited web hosting has been designed from the ground up to provide consistent, leading-edge performance.

Web hosting with unlimited storage, unlimited bandwidth, free SSL certificates and daily backups included free of charge.

Unlimited Web Hosting

Everything You’ll Need to Build & Manage Your Web Presence

Simple and Intuitive

cPanel has been designed to be user friendly, making building your website easier than ever.

Industry Standard

cPanel has been developed by a dedicated team spanning 20+ years. Don’t settle for anything less.

WordPress Optimised

Powerful functionality for WordPress sites including staging, cloning and centralised management.

Multiple PHP Versions

Easy PHP version and module control with your hosting account. PHP 5.6 – 8.0 compatible.

Lightning Fast

Litespeed Web Server to bring leading-edge performance.

One-Click Migration

Migrate your entire account to us in minutes, not days using our Migration Center.

What We Offer

Bullet-Proof Security. Built in. 


DDoS Protection

Enterprise-grade, always on DDoS protection ensures your sites remain online.

Intelligent Antivirus

Antivirus – Our antivirus detects and blocks viruses, malware, spyware, redirects and symlinks in real-time with unbeatable accuracy.

Auto-Clean Technology – Our malware and antivirus protection will ‘cloud repair’ any files which are infected via our ‘analysis cloud’ platform. Files are automatically cleaned, and replaced to avoid outages and downtime caused by malware. 

Intrusion Prevention

Firewall – Our firewall has been designed to automatically identify and block all network, application and protocol layer attacks launched at websites and applications hosted on our platform.

CMS Brute Force Protection – Our intelligent security suite protects from large scale brute force attacks from taking down your site. An essential security feature that monitors and controls distributed attacks before they affect you.

ModSecurity – Industry leading ModSecurity rules by ‘Malware Expert’ have been expertly carved to provide intelligent, real-time protection from application layer attacks against your sites. ModSecurity helps protect your site from SQL injections, XSS, local and remote include attacks, upload vulnerabilities and more.

WordPress and CMS Vulnerability Patches

Protect your WordPress, Joomla and Drupal website from attacks and vulnerabilities automatically, without the need for 3rd party plugins or addons.

Daily Backups with Snapshot Capability


Free Daily Backups

We backup all of your accounts every day, with a 30 days retention period.

Powered by JetBackup

JetBackup has rapidly become the industry leading backup and recovery solution for cPanel, giving you complete control of your backups and restores without the need to contact support.

Off-Site Storage

All of our backups are stored on enterprise grade hardware, outside of our main London DC for total peace of mind. We currently retain around 12.5m recovery points, spanning over 1PB (petabyte).

Snapshot Backups

Whilst we backup your accounts automatically, you also have the ability to create ‘point in time’ backups called ‘Snapshots’. This is ideal if you are going to be running a large update / upgrade to your PHP application, and want to ensure a recent restore point is available in the event of a disaster.

Granular Recovery

Deleted a particular file by mistake? Our backup solution gives you granular control over the recovery process, allowing you to restore individual files, databases, emails or even DNS records – you’re in control.

IMAP and POP3 Mail. Redefined.


MailChannels – No more blacklist problems!

Included completely free with your account, all of your emails are relayed via the outstanding MailChannels SMTP service. Read more here. This eliminates the common ‘blacklist’ issue, whereby emails get delivered to SPAM without the cost of a dedicated IP address.

Unlimited Mailboxes

Create an unlimited number of mailboxes in your account

Connectivity

Full SSL capabilities through IMAP, POP and SMTP. Connect to your mailboxes through any device with one-click setup and auto-discovery.

Webmail Access

Manage your mail on the go, with some of the industries leading webmail interfaces including RoundCube, SquirrelMail and Afterlogic.

Enterprise Grade SPAM Control

We offer SPAM protection through the industry leading ‘MagicSPAM Pro’ software for inbound mail, completely configurable through our cPanel interface.

Full 256bit SSL Certificates. Free.


Automatic Installation with AutoSSL

AutoSSL attempts to automatically install an SSL certificate for each and every domain you add to your cPanel.

Full Domain Validated SSLs

All of the SSL certificates which are installed free of charge on our servers are fully valid 256bit encrypted offering identical encryption as ‘paid’ certificates.

Wildcard Support

Install a single SSL to cover all subdomains, without the need to issue a new certificate each time a subdomain is added to your cPanel.

Powered by LetsEncrypt

LetsEncrypt is the worlds leading open certificate authority, securing over 3,000,000 domains worldwide.

Simple Redirection

Redirect your visitors from https to https using our intuitive interface instead of adding redirects to your .htaccess file

Bolt-Cache – your performance assistant


Bolt-Cache – Our Powerful Caching Solution 

Our unique ‘Bolt-Cache’ plugin is a powerful in-house built caching solution based on NGINX, making some of the worlds most powerful caching methods accessible at the click of a button. We believe its the fastest way to serve your sites, period.

Full Page Caching from Memory

Serve your sites dynamic content via static HTML caches, stored in memory for leading edge performance. Full support for WordPress, Joomla, WooCommerce and more – powered by Redis.

Our full page caching has been benchmarked to outperform LS Cache by 43%

NGINX Proxy Caching

Our proxy caching offers full compatibility with any application, due to full .htaccess support. Proxy caching ensures your static resources are served by NGINX for light speed performance.

WP Rocket Templates

WP Rocket has been labelled the highest performing cache plugin for WordPress. Our platform has been designed to work inline with WP Rocket, to provide outstanding performance beyond the capabilites of the plugin alone.

Application Staging in a few clicks.


WordPress Staging Platform

Our hosting infrastructure has been designed with WordPress in mind. Create ‘staging’ replicas of your website to make changes – once you are ready to go-live, simply click ‘Push to Live’ to replicate the contents to your main domain.

Clone WordPress Installations

Create complete clones of your WordPress sites and applications within a few clicks. Ideal if you want to create ‘template’ installs, which you can use to speed up WordPress development.

Site Preview Domains

Natively, cPanel does not offer any sort of ‘preview’ functionality that is compatible with WordPress. We have created our own ‘Preview Website’ plugin, available from cPanel allowing you to see your site accurately without using your hosts file.

The preview URL is white-labelled, and is therefore ideal for designers and developers who wish to provide clients a link to preview a site before go-live!

Application Installation. Simplified.


One-Click Scripts powered by Softaculous

Softaculous is the leading Auto Installer for cPanel, with more than 450 scripts.

WordPress Tools

Softaculous provides some incredible features for WordPress developers and designers, such as…

  • Site Staging
  • Site Cloning
  • Plugin Management
  • Theme Management
  • One-Click Login
  • Multi-Site Management
  • Plus many more!

99.9% Uptime. Financially Backed.


Transparent Uptime Reports

Our status page is updated in real-time, providing immediate access to downtime or alerts from one central location.

100% Network Uptime

Our core London Data Centre network consists of the highest quality Tier-1 providers. Including NTT, Telia, GTT, TATA, Cogent and over 400 IX peers ensuring our network remains online 100% of the time.

DDoS Protection

All our servers are protected from up to 1TB of DDoS attacks utilising a combination of Corero’s Smartwall technology and our cloud mitigation facilities.

99.9% Financially Backed Guarantee

Our uptime SLA entitles you to claim a percentage of your service charge in the event of a server-wide outage.

Outstanding Support. 24/7/365


Fast Expert Assistance – 24/7/365

Our technical support team are on hand 24 hours a day, 7 days a week.

Prohosting has a fantastic reputation in terms of providing fast, high-quality support resolutions with a 99.3% satisfaction rating from close to 400,000 support tickets, with one of the UK’s leading average response times / SLA’s.

cPanel Certified Experts

All of our support staff are cPanel certified.

Telephone Support

If you require technical assistance, our team are available over the phones Monday to Friday, 9am until 9pm on 0330 1133339

Emergency Response

Our front-line support staff have access to an emergency response facility, which immediately deploys a senior engineer to investigate an issue. This ensures that we maintain our SLA’s month in, month out on one of the UK’s most trusted hosting infrastructures.

Your Happiness. Guaranteed.


Not Happy?

We want all of our customers to have the best experience possible whilst using our services. However, if for any reason you are not 100% happy with the service provided within the first 30 days, we will provide you with a full refund, no questions asked.

Your satisfaction is the key to our success – if you ever have an issue, definitely reach out to the sales team to discuss your requirements or concerns.

Its our honest view that your satisfaction is our top priority. If we aren’t able to meet those expectations for any reason, we would prefer you be happy with another service provider than for you to feel ‘forced’ to stay! This is why we don’t provide any contracts, ever.

Bullet-Proof Security. Built in. 


DDoS Protection

Enterprise-grade, always on DDoS protection ensures your sites remain online.

Intelligent Antivirus

Antivirus – Our antivirus detects and blocks viruses, malware, spyware, redirects and symlinks in real-time with unbeatable accuracy.

Auto-Clean Technology – Our malware and antivirus protection will ‘cloud repair’ any files which are infected via our ‘analysis cloud’ platform. Files are automatically cleaned, and replaced to avoid outages and downtime caused by malware. 

Intrusion Prevention

Firewall – Our firewall has been designed to automatically identify and block all network, application and protocol layer attacks launched at websites and applications hosted on our platform.

CMS Brute Force Protection – Our intelligent security suite protects from large scale brute force attacks from taking down your site. An essential security feature that monitors and controls distributed attacks before they affect you.

ModSecurity – Industry leading ModSecurity rules by ‘Malware Expert’ have been expertly carved to provide intelligent, real-time protection from application layer attacks against your sites. ModSecurity helps protect your site from SQL injections, XSS, local and remote include attacks, upload vulnerabilities and more.

WordPress and CMS Vulnerability Patches

Protect your WordPress, Joomla and Drupal website from attacks and vulnerabilities automatically, without the need for 3rd party plugins or addons.

Daily Backups with Snapshot Capability


Free Daily Backups

We backup all of your accounts every day, with a 30 days retention period.

Powered by JetBackup

JetBackup has rapidly become the industry leading backup and recovery solution for cPanel, giving you complete control of your backups and restores without the need to contact support.

Off-Site Storage

All of our backups are stored on enterprise grade hardware, outside of our main London DC for total peace of mind. We currently retain around 12.5m recovery points, spanning over 1PB (petabyte).

Snapshot Backups

Whilst we backup your accounts automatically, you also have the ability to create ‘point in time’ backups called ‘Snapshots’. This is ideal if you are going to be running a large update / upgrade to your PHP application, and want to ensure a recent restore point is available in the event of a disaster.

Granular Recovery

Deleted a particular file by mistake? Our backup solution gives you granular control over the recovery process, allowing you to restore individual files, databases, emails or even DNS records – you’re in control.

IMAP and POP3 Mail. Redefined.


MailChannels – No more blacklist problems!

Included completely free with your account, all of your emails are relayed via the outstanding MailChannels SMTP service. Read more here. This eliminates the common ‘blacklist’ issue, whereby emails get delivered to SPAM without the cost of a dedicated IP address.

Unlimited Mailboxes

Create an unlimited number of mailboxes in your account

Connectivity

Full SSL capabilities through IMAP, POP and SMTP. Connect to your mailboxes through any device with one-click setup and auto-discovery.

Webmail Access

Manage your mail on the go, with some of the industries leading webmail interfaces including RoundCube, SquirrelMail and Afterlogic.

Enterprise Grade SPAM Control

We offer SPAM protection through the industry leading ‘MagicSPAM Pro’ software for inbound mail, completely configurable through our cPanel interface.

Full 256bit SSL Certificates. Free.


Automatic Installation with AutoSSL

AutoSSL attempts to automatically install an SSL certificate for each and every domain you add to your cPanel.

Full Domain Validated SSLs

All of the SSL certificates which are installed free of charge on our servers are fully valid 256bit encrypted offering identical encryption as ‘paid’ certificates.

Wildcard Support

Install a single SSL to cover all subdomains, without the need to issue a new certificate each time a subdomain is added to your cPanel.

Powered by LetsEncrypt

LetsEncrypt is the worlds leading open certificate authority, securing over 3,000,000 domains worldwide.

Simple Redirection

Redirect your visitors from https to https using our intuitive interface instead of adding redirects to your .htaccess file

Bolt-Cache – your performance assistant


Bolt-Cache – Our Powerful Caching Solution 

Our unique ‘Bolt-Cache’ plugin is a powerful in-house built caching solution based on NGINX, making some of the worlds most powerful caching methods accessible at the click of a button. We believe its the fastest way to serve your sites, period.

Full Page Caching from Memory

Serve your sites dynamic content via static HTML caches, stored in memory for leading edge performance. Full support for WordPress, Joomla, WooCommerce and more – powered by Redis.

Our full page caching has been benchmarked to outperform LS Cache by 43%

NGINX Proxy Caching

Our proxy caching offers full compatibility with any application, due to full .htaccess support. Proxy caching ensures your static resources are served by NGINX for light speed performance.

WP Rocket Templates

WP Rocket has been labelled the highest performing cache plugin for WordPress. Our platform has been designed to work inline with WP Rocket, to provide outstanding performance beyond the capabilites of the plugin alone.

Application Staging in a few clicks.

WordPress Staging Platform


Our hosting infrastructure has been designed with WordPress in mind. Create ‘staging’ replicas of your website to make changes – once you are ready to go-live, simply click ‘Push to Live’ to replicate the contents to your main domain.

Clone WordPress Installations

Create complete clones of your WordPress sites and applications within a few clicks. Ideal if you want to create ‘template’ installs, which you can use to speed up WordPress development.

Site Preview Domains

Natively, cPanel does not offer any sort of ‘preview’ functionality that is compatible with WordPress. We have created our own ‘Preview Website’ plugin, available from cPanel allowing you to see your site accurately without using your hosts file.

The preview URL is white-labelled, and is therefore ideal for designers and developers who wish to provide clients a link to preview a site before go-live!

Application Installation. Simplified.


One-Click Scripts powered by Softaculous

Softaculous is the leading Auto Installer for cPanel, with more than 450 scripts.

WordPress Tools

Softaculous provides some incredible features for WordPress developers and designers, such as…

  • Site Staging
  • Site Cloning
  • Plugin Management
  • Theme Management
  • One-Click Login
  • Multi-Site Management
  • Plus many more!

99.9% Uptime. Financially Backed.


Transparent Uptime Reports

Our status page is updated in real-time, providing immediate access to downtime or alerts from one central location.

100% Network Uptime

Our core London Data Centre network consists of the highest quality Tier-1 providers. Including NTT, Telia, GTT, TATA, Cogent and over 400 IX peers ensuring our network remains online 100% of the time.

DDoS Protection

All our servers are protected from up to 1TB of DDoS attacks utilising a combination of Corero’s Smartwall technology and our cloud mitigation facilities.

99.9% Financially Backed Guarantee

Our uptime SLA entitles you to claim a percentage of your service charge in the event of a server-wide outage.

Outstanding Support. 24/7/365


Fast Expert Assistance – 24/7/365

Our technical support team are on hand 24 hours a day, 7 days a week.

Prohosting has a fantastic reputation in terms of providing fast, high-quality support resolutions with a 99.3% satisfaction rating from close to 400,000 support tickets, with one of the UK’s leading average response times / SLA’s.

cPanel Certified Experts

All of our support staff are cPanel certified.

Telephone Support

If you require technical assistance, our team are available over the phones Monday to Friday, 9am until 9pm on 0330 1133339

Emergency Response

Our front-line support staff have access to an emergency response facility, which immediately deploys a senior engineer to investigate an issue. This ensures that we maintain our SLA’s month in, month out on one of the UK’s most trusted hosting infrastructures.

Your Happiness. Guaranteed.


Not Happy?

We want all of our customers to have the best experience possible whilst using our services. However, if for any reason you are not 100% happy with the service provided within the first 30 days, we will provide you with a full refund, no questions asked.

Your satisfaction is the key to our success – if you ever have an issue, definitely reach out to the sales team to discuss your requirements or concerns.

Its our honest view that your satisfaction is our top priority. If we aren’t able to meet those expectations for any reason, we would prefer you be happy with another service provider than for you to feel ‘forced’ to stay! This is why we don’t provide any contracts, ever.

Your Website. Much faster with us.

Lightspeed and LS Cache

LiteSpeed Web Server can serve thousands of clients concurrently and with up to 16 times faster delivery means an all-round more engaging experience for your website visitors and customers.

Hosting Packages

Grow your website faster by using PROHOSTING  as your foundation.

Up to 220% Faster with LSCache

Unbeatable website caching and performance optimisation.

Centralised Management

Powerful, centralised WordPress management directly from our client area.

Staging and Cloning

Staging clones of your website in seconds. Simply push your changes to live!

Temporary Preview Domain

We have build our own ‘website preview’ tool, making it easier to develop your sites.

Powered by LetsEncrypt

FREE SSL Certificates

SSL Certificates are completely free of charge for you and all client accounts you create via WHM.

Installed in just seconds, secure your domains with https:// today.

~

256bit Encryption

Our free SSL’s are fully validated 256bit encrypted certificates.

Z

Wildcard SSL Certificates

Install a fully validated wildcard SSL certificate free of charge.

Auto Install and Renewal

Installed automatically, renewed automatically.

Cloud Hosting Features

cPanel is the industry standard control panel, backed by over 20+ years of development experience.

Z

Industry Standard

cPanel has been developed by a dedicated team spanning 20+ years. Don’t settle for anything less.

Simple, yet Powerful

cPanel has been designed to be user friendly and intuitive, allowing you to get started in minutes!

Unlimited Everything

Build your sites without limits or constraints with our feature-rich unlimited hosting platform

Lightning Fast

Litespeed Web Server to bring leading-edge performance, along with the powerful LSCache solution for your WordPress and Magento sites.

WordPress Heaven

Powerful functionality for WordPress devs including site staging and cloning. You are also able to manage your WordPress installs from our client area directly.

n

Large Resource Limits

Our cPanel web hosting accounts come with up to 2 CPU Cores and 2GB RAM as standard, allowing you to host your sites, blogs or e-commerce.

MOVING PROVIDERS DOESN’T HAVE TO BE COMPLICATED.

Migration Services

Full migration data-retention

Migrations via full cPanel backups to avoid loss of data.

Expert backed assistance

Our migration process is simple, but if you need help we are available 24/7/365 to assist.

Retained Passwords

All migrations also include mailbox contents and retained passwords.

Fully Loaded Web Hosting

Everything You’ll Need to Build & Manage Your Web Presence

Key Features:

  • Up to 2CPU / 2GB RAM
  • Free SSL certificates
  • Litespeed with LSCache
  • Free daily backups for 30 days
  • MailChannels IP Protection
  • Cloudflare CDN Integration

Unlimited Features:

  • Unlimited 100% SSD Storage
  • Unlimited Bandwidth
  • Unlimited Free SSL Certificates
  • Unlimited Hosting Packages
  • Unlimited MySQL Databases
  • Unlimited Email Accounts
  • Unlimited Addon and Subdomains

Domain Management:

  • Addon Domains
  • Alias / Reference Domains
  • Redirection Management
  • DNS Zone Editor
  • Temporary Preview URL

Security and Protection:

  • DDoS Protection
  • BitNinja Security Firewall
  • BitNinja SiteProtection
  • Whitelist from our Client Area
  • Greylist-first technology
  • Web Application Firewall
  • Free 256-bit SSL Certificates
  • Real-time malware removal
  • Encrypted cPanel and Email Access
  • Cloudlinux OS Isolation / Caging
  • Password Protected Directories
  • Restrict Access by IP Address
  • Two-Factor Authentication

Software:

  • Free Website Builder (Site.Pro)
  • Softaculous Auto-Installer (300+ Apps)
  • Website Preview / Temporary URL
  • PHP X-Ray for Bottleneck Diagnosis
  • Latest Stable cPanel
  • PHP Version Selector (5.6 – 8.0)
  • Git Integration
  • Ruby, Perl and Python Selector
  • Litespeed and LSCache
  • Scheduled Tasks / Crons
  • Full mod_rewrite Support
  • AWStats Analytics / Visitor Tracking

Email Features:

  • Unlimited Mailboxes
  • MagicSPAM Pro Protection
  • Blacklist Protection by MailChannels
  • Multiple Webmail Interfaces
  • Auto-Discover Support
  • Adjustable Mailbox Quota
  • Email Forwarding
  • Remote Email Routing
  • Auto Responders
  • Default Email Addresses / Catch-all
  • Delivery Diagnostics Interface
  • Email Filters (Global and Per
  • Mailbox)
  • POP3 / IMAP Compatible
  • Optional Mail Encryption
  • Mailbox Disk Usage Management
  • Calendars and Contacts

Database Management:

  • MySQL / MariaDB 10.3+
  • PHPMyAdmin
  • Remote MySQL Connectivity

Web Applications:

  • WordPress
  • Drupal
  • OpenCart
  • Joomla
  • WHMCS

File Management:

  • File Manager
  • FTP / SFTP Access
  • SSH Access

Server Specification:

  • Locations: UK, USA or Germany (NVMe)
  • Enterprise-Grade CPUs (24 Cores+)
  • 128GB Physical DDR4 RAM
  • RAID Protected Storage
  • Samsung SSD Storage (UK, USA)
  • Samsung NVMe Storage (Germany)

Datacentre:

  • UK, London
  • USA, Florida
  • Germany, Falkenstein
  • 24/7 CCTV Security
  • Biometric access control
  • N+1 power and cooling

Technical Support:

  • Fully-managed infrastructure
  • Ticket and Email Support – 24/7/365
  • Chat Support (UK Working Hours)
  • Extensive Knowledgebase
  • cPanel Certified Engineers
  • WordPress Experts

Performance at its best

Ultra Fast Loading Speeds

All our powerful servers use the newest technology, including SSD storage and 10Gbps internet connection, ensuring super fast load speeds.

Lower your bounce rate, boost your Google rank. Instantly start getting more traffic and making more sales.

Free Migration

We’re excited about hosting your sites and we want to take all your downtime worries away. We’ll help you move your sites to our server and one of our migration experts will take care of you through the entire process… completely FREE of charge!

Frequently Asked Questions

Find answers to common questions about our packages.

Basics

What is Web Hosting?

Web hosting is a service that allows you to publish your website files or web applications on the Internet for visitors to access by typing your web address into a web browser. Companies allow you to ‘rent’ space on their server, so you can store your website files and provide the bandwidth you need for your visitors to access your website.

There are many different types of service to choose from, such as:

  • Shared Hosting — an entry-level service where multiple websites hosted under one server, each “sharing” the overall resources of the server; this is the typical setup provided by many companies, and it’s ideal for most medium-sized websites.
  • VPS — a virtual private server (VPS) is mid-way between shared and a Dedicated Server. You get root-level access to a server, but the overall hardware and compute will be shared amongst other users on the same physical server.
  • Dedicated Servers — a dedicated server is a hardware solution wholly dedicated to your sole purpose. There are no noisy neighbours, and you have complete access to the server, and it’s resources.

We provide a complete cloud-based product set which has designed for you to start small and scale-up through, Premium, VPS and Dedicated Cloud; as your business grows and demand on your website increases.

What type of website is suitable for your standard package?

Our entry-level package is ideal for most websites, blogs, shopping carts and most other web applications, as well as being a natural and cost-effective route for taking your first steps toward creating a web presence. In most cases, you can start here and upgrade as your website requirements change.

Premium Hosting is perfect for online stores. A service suited towards more demanding websites and apps; but also allows you to benefit from higher speeds, lower user contention (e.g. fewer sites per server) and jailed SSH access. So if you need a faster service, have a busier website or require greater control over your account, this would be the ideal path for you.

Do your plans include SSL Certificates?

We support LetsEncrypt which provides a free SSL Certificate to all domains which you host with us. You can use this to secure your primary domain, all subdomains and even addon domains too. To issue a new SSL certificate with LetsEncrypt, head over to your control panel, go to ‘LetsEncrypt SSL’ and then follow the details on the screen to ‘Issue’ your cert for the chosen domain.

Domains

Do I have to pay extra for a domain name?

If you choose our standard web hosting package, you will need to pay extra for a domain name or use an existing domain which you already own. Our domain pricing can be found here.

Our premium package offers a free .uk or .co.uk domain registration for the first year. You must order the domain name at the same time as your hosting package for your order to qualify.

Can I ruse my domain registered elsewhere with your services?

We offer FREE .uk or .co.uk domain transfers for existing domain names, allowing you to host and manage your .uk and .co.uk domain names all in the same place. For all other TLD’s – transfers are billed at the standard transfer rates found on our domain checker page at the time of ordering.

You can also choose to point your domain to us using our default nameservers, so you don’t have to transfer your domain across if you don’t want to. Our nameservers will be in the welcome email upon order acceptance.

Billing

What happens if I want to upgrade later?

If you decide you want to upgrade your package to a different service such as our Reseller, Premium Hosting or VPS – it’s easy. Just contact our support team, and we will guide you through the entire process.

With a pro-rata invoice raised on your account (for the difference between the packages based upon your current billing period) our friendly support team will then migrate your data, and your subscription fee will change to reflect your new solution.

Are there any other fees or costs?

No, you only pay your recurring subscription fee. We have no hidden costs, sign-up or cancellation fees.

Which payment methods do you accept?

We currently accept card payments via Stripe, or subscriptions and one-time payments via PayPal.

What if I find your service is not a good fit for me?

If you wish to cancel your subscription for any reason within the first 30 days, we offer a no-quibble money-back guarantee.

Do you offer free web hosting?

No, we do not offer free web hosting services. There’s a good reason for this too as most free web hosting providers will pack you into overloaded, insecure and blacklisted servers. It is not how we operate at Unlimited. We believe in charging a fair, affordable price for our cloud services, with superior uptime, no overcrowding and secure facilities.

Technical

Does the package include web applications like WordPress?

Our application installer carries over 200 of the most popular web applications, which allow one-click installs conveniently right from within your control panel. The application installer includes WordPressMagento, Drupal, OpenCart, JoomlaModX and many more.

Do I share resources with other customers?

Yes, your account is hosted on a web hosting server which is “multi-tenanted” – otherwise known as “shared”. We provide our Web Hosting Service using the CloudLinux operating system, which provides a very high level of account security and isolation using technology called CageFS.

Additionally, we utilise another CloudLinux technology called LVE on these servers, which limits the resources that any individual account can use on the server at one time, ensuring that the performance offered by the server remains predictable and stable.

How many websites can I host?

We do not limit the amount of domains or websites which your Web Hosting account can host; however, there is a practical limitation to the amount of CPU and memory available on our enterprise-grade servers.

If you outgrow our shared platform, then we offer an easy migration path to other services such our VPS and Dedicated Cloud services.

What are Entry Processes?

An Entry Process (EP) Limit represents the maximum number of entries into LVE. A new process enters LVE when there is an HTTP request for CGI/PHP and the process counter increments. The limit was created by CloudLinux to prevent DoS attacks against a web server, and is also known as “Apache concurrent connections limit”.

Enterprise Grade Email Delivery and Protection

MailChannels Email Relay

Blacklisted IP addresses on shared hosting is the number one cause for mail delivery issues and is a common problem for most hosting providers.

We use MailChannels Cloud so that all outbound mail are relayed through a distributed network of IP Addresses dedicated to delivering your mail. 

This is a premium relay service, which is included completely free of charge with you hosting platform.

Included Free

Our mail relay service is included free of charge with all mailboxes.

f

Inbox, not SPAM

MailChannels ensures your emails are delivered successfully.